Official Documents

Pk7 Privacy Policy – Your Personal Data Protection

Pk7 is committed to protecting the privacy of every member. This document explains in detail how we collect, use, store, and protect your personal data in accordance with applicable data protection laws in Malaysia.

Updated: January 2026 Applicable to: pk7.ceo 256-bit SSL Encryption
1

Introduction

Welcome to the pk7 Privacy Policy. This document is our official statement on how the pk7 platform manages personal information we receive from you as a user of pk7.ceo and all related services.

We understand that privacy matters deeply to every user, especially in the context of an online entertainment platform. That is why pk7 has built an integrated and responsible data management system, with every process designed to keep your information securely in hand.

This Privacy Policy applies to all users who access the pk7.ceo website, use the pk7 mobile app, or interact with any of the services we offer. By continuing to use our platform, you agree to the data collection and usage practices described in this document.

Note: This Privacy Policy should be read together with Terms and Conditions pk7 for a comprehensive understanding of the responsibilities and rights of each party.
2

Personal Data We Collect

Pk7 only collects personal data that is genuinely necessary to provide our services safely and effectively. The types of data we collect are as follows:

  • Personal Identification Information: Full name, date of birth, identification card or passport number, and gender for identity verification (KYC) purposes.
  • Contact Information: Email address, phone number, and residential address used for communication and account verification.
  • Financial Information: Bank account details, e-wallet account numbers, and transaction records of deposits and withdrawals made through our platform.
  • Technical Data: IP address, web browser type, device operating system, unique device identifiers, and platform access and activity logs.
  • Usage Data: Game records, betting history, game preferences, and platform usage patterns that help us improve our services.
  • Communication: Records of conversations with our customer support team, including emails and live chat, for quality and training purposes.

All data we collect is based on service requirements, legal obligations, or your consent. pk7 will not request information that is irrelevant or excessive beyond the scope of the services we provide.

pk7 never sells your personal data to any third party for commercial marketing purposes without your explicit consent.
3

Purpose of Data Collection and Use

The personal data we collect is used for clear and legitimate purposes. pk7 ensures that all data usage is proportionate to actual needs and does not exceed the original purpose of collection.

  • Identity Verification (KYC): Verify that you are an eligible individual to use the platform in accordance with age eligibility requirements and legal compliance obligations.
  • Account Management: Create, manage, and secure your account, including processing deposits and withdrawals accurately and efficiently.
  • Legal Compliance: Meet legal obligations including anti-money laundering (AML) and counter-terrorism financing (CFT) requirements set by relevant authorities.
  • Fraud Prevention: Detect, investigate, and prevent any fraudulent activity, account abuse, or security threats that may affect you or our platform.
  • Service Improvement: Analyze usage patterns to improve platform features, personalize your experience, and develop more relevant new products.
  • Service Communication: Send important notifications related to your account, policy updates, security alerts, and relevant promotional information (subject to your preferences).
  • Customer Support: Process your inquiries, complaints, and requests efficiently, and provide accurate and satisfactory resolutions.
4

Data Sharing and Disclosure

Pk7 takes a highly cautious approach to sharing your personal data. We only share your information where necessary and limited to the following parties:

  • Payment Service Providers: Payment gateway providers such as FPX, DuitNow, and e-wallets to process your financial transactions securely and accurately.
  • Identity Verification Providers: Trusted third-party platforms for KYC processing and identity document verification to meet compliance requirements.
  • Analytics Service Providers: Analytics tools that help us understand how users interact with the platform so we can improve the user experience.
  • Statutory Authorities: Law enforcement agencies, courts, or regulatory bodies when required to do so by law or a valid court order.

All third parties we engage are required to comply with strict data protection standards and are only permitted to use your data for the purposes specified in their service agreements with pk7. We do not share your data for third-party advertising purposes without your consent.

5

Data Security

Protecting your personal data is pk7's top priority. We implement multiple layers of technical and procedural security to ensure your information is always protected from unauthorized access, loss, or misuse.

  • 256-bit SSL Encryption: All data transmitted between your device and pk7's servers is encrypted using banking-grade Transport Layer Security (TLS) technology.
  • Secure Database: All data stored in our databases is protected with additional encryption and strict access controls based on the principle of least privilege.
  • Two-Factor Authentication: pk7 supports two-factor authentication (2FA) as an additional security layer to protect your account from unauthorized access.
  • 24/7 Monitoring: Our systems are continuously monitored by our cybersecurity team to detect and respond to any threats or suspicious activity promptly.
  • Regular Security Audits: Independent security assessments are conducted periodically by qualified third parties to ensure our defense systems remain up to date and effective.
While we employ the best security measures available, no system can be guaranteed one hundred percent secure. You also play an important role in protecting your account by keeping your password confidential and not sharing your login details.
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Cookies and Tracking Technologies

Pk7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Necessary Cookies (Essential Cookies): These cookies are required for basic website operations and cannot be disabled. They include login session cookies and security preference cookies.
  • Performance Cookies: Used to gather information on how visitors use our website, including the most frequently visited pages, to help us improve platform functionality.
  • Functional Cookies: Allows the website to remember your preferences such as language, region, and display settings to provide a more personalized experience.
  • Analytics Cookies: Helps us understand aggregate user behavior for service improvement purposes. This data is not directly linked to your personal identity.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your experience on the pk7 platform.

7

Your Rights

As a pk7 user and data subject, you have certain rights regarding the personal data we hold about you. pk7 fully respects and supports these rights as provided under applicable data protection laws:

  • Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
  • Right to Rectification: You may request correction of any inaccurate or incomplete data by contacting our support team.
  • Right to Erasure: You may request the deletion of your personal data, subject to legal compliance requirements and legitimate operational needs.
  • Right to Object: You have the right to object to the processing of your data for certain purposes, such as direct marketing.
  • Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider.
  • Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances defined by law.

To exercise any of the above rights, please contact the pk7 support team via email or live chat. We will endeavor to process your request within 30 business days of receiving a complete request.

8

Data Retention Period

Pk7 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. The following are general guidelines for our data retention periods:

  • Active Account Data: For as long as your account remains active and in use, all related data will be retained to enable you to use our services in full.
  • After Account Closure: After an account is closed, financial data and transaction records are retained for a minimum of 7 years to comply with financial and tax regulatory requirements.
  • KYC Data: Identity verification documents are retained for the period required by applicable AML/CFT regulations, typically between 5 and 7 years.
  • Communication Logs: Customer support conversation records are retained for 3 years for reference and quality control purposes.

Once the specified retention period has expired, your data will be securely deleted or anonymized so that it can no longer be linked to your identity.

9

International Data Transfers

In operating our platform, your personal data may be processed or stored outside Malaysia by service providers we engage. pk7 ensures that any such international data transfers are carried out with adequate safeguards in place.

  • All cross-border data transfers are carried out through recognized protection mechanisms, including standard contractual clauses and adequacy assessments.
  • Service providers outside Malaysia are required to comply with data protection standards equivalent to or higher than Malaysia's legal requirements.
  • pk7 continually reassesses its data transfer requirements and takes additional steps whenever necessary to ensure the security of your data at all times.
10

Amendments to the Privacy Policy

Pk7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any significant amendments will be communicated to you via email or a prominent notice on our website at least 14 days before the changes take effect.

Your continued use of the pk7 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.

The latest update date will always be displayed at the top of this document so you can tell whether any changes have been made since your last visit.
11

Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, pk7's Data Protection Officer (DPO) team is here to help:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the pk7 platform
  • Frequently Asked Questions: Refer to the page FAQ us for answers to common questions

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex data subject rights requests, we will inform you of the expected timeframe as soon as we receive your request.

Data Type

Categories of Data We Manage

A quick overview of the types of personal data pk7 collects and manages for each user category.

Identity Data

Name, date of birth, identification card number, and other basic information required for identity verification and pk7 platform KYC compliance.

Financial Data

Bank account details, transaction records, deposit and withdrawal history to ensure secure and accurate payment processing.

Device & Technical Data

IP address, device type, web browser, and access logs for security, fraud detection, and user experience improvement purposes.

Gaming Activity Data

Wagering records, game history, and platform usage patterns for responsible gaming and personalizing your experience.

Communication Data

Records of interactions with customer support, user feedback, and notification preferences to improve service quality.

Location & Eligibility Data

General location data based on IP address to ensure compliance with regional restrictions and user eligibility requirements.

Your Rights

Summary of Your Data Protection Rights

A quick-reference table of the rights you hold as a data subject under the pk7 privacy policy.

Rights Description Status
Data Access Request a copy of all personal data we hold about you Available
Data Correction Request correction of inaccurate or incomplete data Available
Data Deletion Request deletion of your data subject to legal requirements Subject to Terms
Object to Processing Object to the use of your data for direct marketing purposes Available
Data Portability Receive your data in a machine-readable format Available
Restrict Processing Request restriction of data processing under certain circumstances Subject to Terms
Withdraw Consent Withdraw consent for data processing at any time Available
pk7's Commitment

Why Your Data Is Safe with pk7

We do not merely comply with the law – we go further to ensure your privacy is protected at every level.

Banking-Grade Encryption

Every bit of data moving between your device and pk7's servers is protected with 256-bit SSL encryption — the same technology used by the world's leading banks to safeguard their customers' information.

Data Minimization Principle

Pk7 only collects data that is genuinely required to deliver the services you request. We do not collect excessive or irrelevant information, and every data request has a clear and legitimate justification.

Strict Access Controls

Only staff who require access to specific data to perform their duties are permitted to do so. All access is logged and monitored, and all staff are bound by legally enforceable confidentiality agreements.

Regular Third-Party Audits

Pk7's security systems and privacy practices are periodically assessed by qualified independent auditors. This ensures we remain compliant with the latest standards and continuously improve our level of data protection.

Full Control in Your Hands

Through your pk7 account settings, you can view, update, and manage your data at any time. We believe you own your data, and our platform is designed to reflect that belief.

Rapid Incident Response

In the event of any security incident involving your data, pk7 is committed to notifying you within the timeframe required by law and taking all necessary steps to minimize any impact.

Secure & Trusted Platform

Ready for a Safe Gaming Experience?

Join pk7 today and enjoy an online entertainment platform that puts your safety and privacy first, every step of the way. Over 100,000 members have trusted pk7 as their platform of choice.

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