Pk7 Platform Terms and Conditions of Use

Acceptance of Terms and Conditions

These Terms and Conditions constitute a binding agreement between you ("User") and pk7 ("Platform", "We"). This document governs your access to and use of the pk7.ceo website and all services, features, and content provided therein.

By clicking the "Register" button, accessing this website, or using any services offered by pk7, you hereby acknowledge that you have read, understood, and agreed to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, please stop using our platform immediately.

Eligibility to Use the Platform

Use of the pk7 platform is subject to the following eligibility requirements, which must be met by every user without exception:

• Age Requirement: You must be at least 18 years of age or have reached the age of majority under the laws of your jurisdiction, whichever is higher.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restrictions.
• Non-pk7 Employees: Employees, immediate family members of employees, and business partners of pk7 are not permitted to use the platform for any wagering activities.
• One Account Only: Each individual is permitted to hold only one active account at pk7. Ownership of multiple accounts by the same individual is strictly prohibited.
• Accurate Information: All information provided during registration and platform use must be truthful, accurate, and up to date at all times.

Pk7 reserves the right to request identity verification at any time to ensure these eligibility requirements are met. Failure to provide the required verification documents may result in account suspension or closure.

Account Registration and Management

To fully use pk7 services, you need to register an account by providing the required personal information. The pk7 account registration process is free and straightforward – simply complete the registration form with accurate and valid details.

As the account holder, you are solely responsible for:

• Keeping your password and account login details confidential at all times.
• Ensuring that no other party accesses your account without your authorization.
• Notify the pk7 support team immediately if you suspect any unauthorized access to your account.
• Updating your personal information whenever changes occur to ensure our records remain accurate.

The Know Your Customer (KYC) process is mandatory for all accounts. You are required to submit valid identification documents such as a national ID or passport, along with proof of current address when requested. KYC verification is conducted to protect your interests and ensure our platform is used responsibly.

Deposit and Withdrawal Policy

Pk7 offers a range of payment methods for the convenience of Malaysian members, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and cryptocurrency. All transactions are processed through encrypted and secure channels.

Regarding deposits:

• The minimum deposit amount depends on your chosen payment method and will be displayed during the transaction process.
• All deposits must be made using a payment method registered in your own name — third-party deposits are not accepted.
• Deposited funds will be credited to your account within the timeframe specified by your chosen payment method.

Regarding withdrawals:

• Withdrawals may only be made to a bank account or payment method that has been verified and registered in your name.
• Completed KYC verification is required before your first withdrawal can be processed.
• pk7 reserves the right to request additional documents to meet Anti-Money Laundering (AML) requirements before approving any withdrawal.
• Approved withdrawals will be processed within the stipulated timeframe; actual processing time depends on the payment method selected.

General Betting Rules

All betting and gaming activities on the pk7 platform are subject to the following rules, which apply to all game categories including sports betting, Live Casino, Slots, and e-sports:

• Confirmed bets cannot be cancelled, modified, or withdrawn except under specific circumstances stated in the relevant game rules.
• Should any technical issue occur during gameplay that affects the outcome, pk7 reserves the right to void the round and return the bet to the player.
• Any attempt to manipulate or exploit system vulnerabilities, including the use of automation software or bots, is strictly prohibited and may result in account closure and forfeiture of balances.
• pk7 uses an independently certified Random Number Generator (RNG) for all games, ensuring fairness and transparency in every game outcome.
• Wins obtained through technical errors, pricing mistakes, or system vulnerabilities will not be paid out, and pk7 reserves the right to void the relevant transactions.

Bonus and Promotion Terms

Pk7 offers members a variety of attractive bonuses and promotions from time to time. Each bonus and promotion is subject to specific terms that will be clearly stated in the relevant promotion announcement. The following general terms apply to all bonus offers:

• Each bonus carries a specific wagering (rollover) requirement that must be met before any withdrawal of bonus funds can be made.
• Bonuses are only valid for use within the specified time period. Expired bonuses will be automatically forfeited.
• A member is eligible for one type of bonus at a time unless otherwise stated in the relevant promotion terms.
• pk7 reserves the right to modify, suspend, or cancel any bonus or promotion at any time with reasonable notice.
• Abuse of the bonus system, including opening multiple accounts to claim bonuses, will result in the closure of all related accounts and forfeiture of all associated bonuses and wins.

User Conduct and Responsibilities

All pk7 users are expected to behave in a responsible, respectful, and lawful manner when using our platform. The following are strictly prohibited on the pk7 platform:

• Using the platform for any illegal or unlawful activity under applicable laws.
• Money laundering or financing of illegal activities through a pk7 account.
• Using third-party software, bots, or any automation tools to gain an unfair advantage in games.
• Communicating in an offensive, threatening, or harassing manner toward pk7 staff or other users.
• Sharing your account with another individual or allowing a third party to use your account.
• Attempting to hack, disrupt, or compromise the system functionality or security of the pk7 platform.

Violation of any of the above rules may result in immediate action, including account suspension, permanent account closure, forfeiture of balances and wins, and legal action where applicable.

Data Security and Privacy

Pk7 takes the protection of all members' personal data seriously. Our platform uses 256-bit SSL encryption to secure all communications and data transactions. Your personal information is processed in accordance with the pk7 Privacy Policy, which can be found at Privacy Policy page us.

• Your personal data will not be sold or shared with third parties without your consent, except as required by law.
• pk7 stores your data securely and enforces strict access controls to prevent unauthorized access.
• You have the right to request access, correction, or deletion of your personal data, subject to applicable legal compliance requirements.

Liability Limits

To the extent permitted by applicable law, pk7 shall not be liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to loss of profits, loss of data, or business interruption.

Pk7 makes no guarantee that the platform will operate without interruption, be free from errors, or be fully protected against cyber threats at all times. However, we continually strive to ensure the platform runs optimally and securely at all times.

Account Suspension and Closure

Pk7 reserves the right to suspend or close any user's account at any time without prior notice if there is reasonable cause, including violation of these Terms and Conditions, suspected fraudulent activity, or legal compliance requirements.

Users may also request to close their own account at any time by contacting the pk7 support team. Prior to closure, all outstanding wagering requirements must be fulfilled and any eligible balance will be returned in accordance with the established procedure.

In the event of account closure due to a terms violation, pk7 reserves the right to hold the account balance until the investigation is completed.

Amendments to Terms and Conditions

Pk7 reserves the right to modify, update, or replace these Terms and Conditions at any time at our sole discretion. Members will be notified of any significant changes via the website or email at least 7 days before the changes take effect, except in urgent situations requiring immediate action.

Your continued use of the pk7 platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the amendments, please discontinue use of the platform and contact us to close your account.

Contact Us

If you have any enquiries, concerns, or feedback regarding these Terms and Conditions, our team is ready to assist you. You can reach us via:

• Email: [email protected]
• Live Chat: Available 24/7 via the pk7 platform
• FAQ: Refer to the FAQ us for answers to common questions

Our experienced customer support team is available to assist with your enquiries in both Malay and English at all times.